Building a Simple Chatbot from Scratch in Python
Experts estimates that by 2020, Chat-bots will be handling 85 percent of customer-service interactions; they are already handling about 30 percent of transactions now.
A Chat-bot is an artificial intelligence-powered piece of software in a device (Siri, Alexa, Google Assistant etc), application, website or other networks that try to gauge consumer’s needs and then assist them to perform a particular task like a commercial transaction, hotel booking, form submission etc .Today almost every company has a Chat-bot deployed to engage with the users. Some of the ways in which companies are using Chat-bots are:
- To deliver flight information to connect customers and their finances
- As customer support